Confidentiality & Data Protection Policy

This Confidentiality & Data Protection Policy describes how Finbudcredit (“we”, “us”, “our”) protects and handles personal and business information you (“merchant”, “you”, “your”) provide when using our merchant platform (“Platform”). Your privacy and confidentiality of information is important to us, and we commit to maintaining high standards of data protection.

1. Definitions

In this Policy:

• Personal Data: Any information that relates to an identifiable individual, such as name, email address, phone number, or bank account information.
• Business Information: Information related to a merchant’s business operations, product listings, transaction records, or analytics data.
• Processing: Any operation performed on data, such as collection, storage, use, disclosure, or deletion.

2. Information We Collect

We may collect and process the following information in connection with your use of the Platform:

• Account registration details (name, email, business name, GSTIN).
• Contact details (phone number, address).
• Bank account details provided for billing and payout purposes.
• Platform usage data (activity logs, preferences, analytics data).
• Communications between you and Finbudcredit support or administrative staff.

3. Use of Information

We use collected information for purposes including:

• Providing and maintaining your account on the Platform.
• Managing billing, subscriptions, and payments for platform services.
• Improving and optimizing the functionality of the Platform.
• Communicating service updates, notices, or support responses.
• Complying with legal and regulatory requirements.

4. Confidentiality Commitment

We commit to keeping your data confidential and will not disclose it to unauthorised parties except as described below or with your express consent:

• To third‑party service providers under contract to help provide services (e.g., hosting, billing, analytics).
• When required by law, legal process, or government request.
• To protect the rights, property, or safety of Finbudcredit or its users.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your data from unauthorised access, destruction, or disclosure. These measures include encryption, access control, periodic security reviews, and secure hosting practices.

6. Data Retention

Your Personal Data and Business Information are retained only for as long as necessary to fulfill the purposes for which they were collected, to comply with legal obligations, or to resolve disputes.

7. Access & Corrections

You may access, update, or correct your account information through your merchant dashboard or by contacting support. We will make reasonable efforts to assist with data corrections in a timely manner.

8. Third‑Party Services

Some services used by the Platform may be provided by third parties (e.g., analytics providers). These third parties may collect or process information as part of their services, and they have their own privacy and confidentiality obligations. Please consult their privacy terms as needed.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Confidentiality & Data Protection Policy or your data, you may contact us at: support@finbudcredit.com.